Privacy Notice
Personal Data Processing Manager
Derivados Industrializados del Café S.A. de C.V. (hereinafter, “the Company”), with address at Domicilio Conocido s/n, San Pablo Coapan, 91400, Naolinco, Veracruz, Mexico, is responsible for the processing of your personal data.
For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes that are necessary for the service you request:
- Provide and manage our natural caffeine refining services.
- Establish and maintain business relationships with our clients, including order and delivery management.
- Send information about news, products and services related to natural caffeine refining.
- Send information requested through our contact forms.
- Comply with applicable legal and regulatory obligations.
- Perform market analysis and studies to improve our services.
- By virtue of the legal relationship that exists with you.
- For Administrative Purposes.
- For Operational Purposes.
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow us and facilitate providing you with better service:
To be able to send you the monthly newsletter and/or discounts on our products.
For Statistical and/or Prospecting Purposes.
If you do not wish for your personal data to be processed for these additional purposes, you can notify us of this at this time by sending an email to fcarazacamposm@dicafe.com.mx.
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
Identification data. Information concerning a natural person that allows to differentiate him/her from others in a community, such as: name; marital status; autograph and electronic signature; Federal Taxpayers Registry (RFC); Unique Population Registry Code (CURP); military card number; place and date of birth; nationality; photograph; age, address, telephone, tax information, among others.
Contact information. Information that allows to maintain or enter into contact with its owner, such as: address; email; landline; cell phone, among others.
Asset or financial data. Information concerning a natural person related to his/her assets, rights, charges or obligations susceptible to economic valuation, such as: movable and immovable property; tax information; credit history; income and expenses; bank accounts; insurance; pension funds; bonds, credit card number, security number, among others.
With whom do we share your personal information and for what purposes?
We inform you that your personal data is shared within and outside the country with the following persons, companies, organizations and authorities other than us, for the following purposes:
Statistics, prospecting and advertising.
If you do not express your refusal to such transfers, we will understand that you have granted us your consent.
In the event that you wish to express your refusal to any of the purposes described above, you must submit a written document signed by you, with: (i) the full name of the Owner and (ii) the address or other means to communicate the response to your request, at the following address: Domicilio Conocido s/n, San Pablo Coapan, 91400, Naolinco, Veracruz, Mexico, briefly indicating in the document what your request refers to (the “Transfer Request”) and in order to verify your identity, you must attach to the Transfer Request a copy and the original for comparison of your current Official Identification and in the event that it is submitted through a legal representative, the identity and personality of the latter must be accredited.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To learn about the procedure and requirements for exercising ARCO rights, you may call the following telephone number +52 5202-07-13; enter our website dicafe.com in the Privacy Notice section, or contact our Privacy Department, which will process requests for exercising these rights and address any questions you may have regarding the processing of your information.
The Holders of Personal Data or, where applicable, their legal representatives may exercise ARCO rights (access, rectification, cancellation or opposition), by submitting a document signed by the Holder (hereinafter the “ARCO Request”), at the following address: Domicilio Conocido s/n, San Pablo Coapan, 91400, Naolinco, Veracruz, Mexico.
How can you revoke your consent for the use of your personal data?
You may revoke the consent that you have given us for the processing of your personal data. However, it is important that you keep in mind that we will not be able to respond to your request or terminate the use immediately in all cases, since it is possible that due to some legal obligation we may require to continue processing your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with us.
To revoke your consent, you must submit your request in writing to: Domicilio Conocido s/n, San Pablo Coapan, 91400, Naolinco, Veracruz, Mexico.
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
Your registration in the Public Registry to Avoid Advertising, which is managed by the Federal Consumer Protection Agency, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registration, you can consult the PROFECO Internet portal, or contact it directly.
Your registration in the exclusion list “ARCO List”, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information, call the telephone number +52 5202-07-13, send an email to the following address fcarazacamposm@dicafe.com.mx, or consult our website dicafe.com in the Privacy Notice section.
The use of tracking technologies on our Internet portal
We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and user experience when browsing our page.
The personal data that we obtain from these tracking technologies are the following:
Identification data. Information concerning a natural person that allows him/her to be differentiated from others in a community, such as: name; marital status; autograph and electronic signature; Federal Taxpayer Registry (RFC); Unique Population Registry Code (CURP); military card number; place and date of birth; nationality; photograph; age, among others.
Contact information. Information that allows us to maintain or come into contact with its owner, such as: address; email; landline; cell phone, among others.
Asset or financial data. Information concerning a natural person regarding their assets, rights, charges or obligations susceptible to economic valuation, such as: personal and real property; tax information; credit history; income and expenses; bank accounts; insurance; pension fund; bonds, credit card number, security number, among others, which we use for statistical, prospecting and advertising purposes. We also inform you that we will share this data with:
For more information about the use of these technologies, you can consult the official website of each of them.
How can you find out about changes to this privacy notice?
This privacy notice may be subject to modifications, changes or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or for other reasons.
We undertake to keep you informed about any changes that may occur in this privacy notice, through https://dicafe.com/en/privacy-policy/
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: through https://dicafe.com/politica-privacidad/
Consent
By providing your personal data, you agree to the processing of the same in accordance with the provisions of this privacy notice
Last update: November 28, 2024
